Shipping Policy

Delivery Time (The Time You Can Receive Your Order) Total Delivery Time= Processing Time + Shipping Time All Encouraginglife items are made-to-order. The estimated processing time is listed on the product page. Add the processing time to the shipping time for an estimate as to when you will receive your order. Processing Time General Orders: Processing time differs from product to product. Some popular styles can be shipped out within 2-4 bussiness days. Once your order is shipped, you will receive a shipping notification to your email notifying you of the tracking details and projected delivery date. Shipping time United States 5-8 Business Days Standard Shipping Rate Flat Rate: 5.99 USD Tracking Your Order We will send you an email when your order has shipped and you may review your order and shipping & handling information on your Encouraginglife account if you have registered. If you haven't registered on our site, you could also track your order by contact us at For more shipping information, you could contact us by leaving a message. We will get back to you in 24 hours. We strongly advise to include a valid email address when placing an order for a much easier relay of updates. About Taxes & Duties Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any, these charges must be paid by the customers. Customers take full liability for all return shipping costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, Encouraginglife cannot declare purchased items as a gift or list an amount that lower than the actual product price. If you have any questions, please contact us. E-mail: Support Time: Monday - Friday 9:00 - 17:00 Saturday - Sunday 10:00 - 17:00 (You can still email us outside of business hours and we will respond within 24 hours) -------- Address: 2nd Floor, GP Invest Building, Ngo 170 La Thanh, Cho Dua, Dong Da, Ha Noi, Vietnam, 10000 Phone number: +84 878 208 234 Support email address: Address in USA: 2560 Plymouth Road, #505, Johnson City, Tennessee, USA, 37601